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Is social anxiety considered a mental illness..?

  • Hi! My friend gets really nervous and uncomfortable in unfamiliar social situations... Simple things like walking into a room full of strangers, giving presentations or even making small talk make her really stressed and anxious. She will spend weeks worrying about upcoming social events and afterwards, spend lots of time and mental energy worrying about how she acted. Once, at a birthday party celebration, she even locked herself in the bathroom as she was feeling too "overwhelmed". Is this perfectly normal or is it because she's too "shy"? And how can I help her as a friend?

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